The fix has been successfully deployed to all of our address parser instances. We observed a number of requests beginning to fail at approximately 11:02 PM PST, returning to normal levels at approximately 11:30 PM PST. This outage impacted requests for addresses that did not exist within our caching layer.
We apologize for any inconvenience.
Posted Sep 07, 2021 - 06:51 UTC
Identified
We've identified the issue and are working on deploying a fix.
Posted Sep 07, 2021 - 06:26 UTC
Investigating
We're currently experiencing a high failure rate for requests which require our address parser to be called and are investigating the issue.